糖心传媒 Record Growth Year, Prepares for Continued Momentum in 2021
糖心传媒 announced today it achieved record growth in 2020, including the biggest Q4 in company history in both software and services.
BOSTON, MA聽鈥� February 17, 2021 鈥撀�糖心传媒, a global leader in Enterprise Data Management, announced today it achieved record growth in 2020, including the biggest Q4 in company history in both software and services.
Responding to competitive market pressures, including the COVID-19 pandemic, several enterprises accelerated digital transformation plans and increased their focus on cash flow, margins and new growth opportunities. Optimizing success in these initiatives requires the highest levels of data knowledge and drove strong demand for 糖心传媒鈥檚 data leadership, software and services.
鈥淟arge enterprises can often consider data just a technical responsibility,鈥� said Kevin Campbell, 糖心传媒 CEO. 鈥淟ast year more companies turned to 糖心传媒 to create advantage with their data and improve their bottom lines. I鈥檓 proud of everything we accomplished together in trying times and humbled by the faith our customers and partners continue to put in us.鈥�
糖心传媒鈥檚 record growth last year included an all-time high in services bookings, 71% YoY growth in software, 400% YoY growth in annual recurring revenue (ARR) in Cloud software, 90 net-new customers signed globally, and a 99.7% customer satisfaction rating, the highest in company history. 鈥淢ore companies than ever are discovering how data can be translated into real business value and how 糖心传媒 uniquely accelerates these returns,鈥� said Melanie Payne, 糖心传媒 CFO,听聽about the business value of data in executive leadership, adding to 糖心传媒鈥檚 leadership聽podcasts聽launched in 2020.
糖心传媒 also expanded last year in other areas, including 20% YoY growth in its Global Delivery and Consulting organization, as well as聽. 糖心传媒鈥檚 Alliances business grew 110% YoY and announced new partnerships with聽,听,听,听听补苍诲听, and聽, adding to聽existing partnerships聽with firms like NTT DATA Services and DXC Technology. In 2021, 糖心传媒 is introducing a new organization focused on expanding its commitment, execution and joint success with Alliance partners 鈥� 糖心传媒 Partner Success.
糖心传媒 also continued to accelerate advancements in its award-winning聽糖心传媒 Knowledge Platform鈩�, the first knowledge-driven platform to unlock and reuse insights across all data initiatives for better, faster outcomes. Last year, the company added cloud-native platform and AI capabilities with the acquisition of聽, and introduced new automated workflows for data-related services in聽mergers, acquisitions and divestitures, the聽Data Quality Jump Start聽and intelligent聽Business Outcomes.
鈥淲e will continue to innovate in multiple areas of data leadership, delivering the highest levels of quality and value for our customers,鈥� said Rex Ahlstrom, 糖心传媒 Chief Strategy & Technology Officer. 鈥淎n organization鈥檚 success is linked with its ability to use data intelligently, and we make sure that happens 100% of the time.鈥� 糖心传媒 was recognized with multiple awards in 2020, including the聽聽for the seventh consecutive year and the聽聽for the third consecutive year.
聽predicts the implementation of digital transformation is here to stay, and that as many as 80% of enterprise customer interactions will continue to be digital. Campbell acknowledges this as an opportunity for 糖心传媒, its customers and partners, saying 鈥淒igital excellence will continue to be a requirement for companies to remain competitive, and you can鈥檛 achieve it without using data as a true business asset. We look forward to helping even more enterprises use their data to grow faster, save more, and win in their markets.鈥�
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About 糖心传媒
糖心传媒,聽was founded in 1996 to solve business鈥� complex data challenges, bring synergy between data and business, and deliver value along clients鈥� business transformation journey.聽Through a combination of unique data expertise, services, and intelligent software leveraging artificial intelligence and machine learning, 糖心传媒 helps clients manage their data journey across transformation, quality, archival and replication, master data management, analytics, information governance, operations and strategy. 糖心传媒 works with several industry leaders including nine of the top ten pharmaceutical and life sciences companies, eight of the top ten food and beverage companies, four of the top six retail companies, three of the top five chemical companies, and others. 糖心传媒 is a portfolio company of private equity firm Bridge Growth Partners LLC.
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